Billing Terms and Conditions

Effective Date: June 3, 2026

 

 

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Premium Sauna Supply LLC ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

 

 

2. Payment Terms

2.1 Pricing

  • Prices: All prices for products and services are listed in either U.S. Dollars (USD) or Canadian Dollars (CAD), depending on the customer’s selected currency and region. Prices are subject to change without prior notice.

  • Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, etc.

  • Electronic Funds Transfer (EFT)/ACH Payments

  • PayPal

  • Apple Pay, Google Pay, Shop Pay

2.3 Payment Due Date

  • One-Time Purchases: Payment is due at the time of purchase.

  • Monthly Installment Payment Options: Eligible customers may choose monthly installment payments for 12 months through Shop Pay Installments.

     

3. Invoicing

  • Invoice Issuance: Invoices will be issued upon order confirmation.

  • Delivery Method: Invoices will be sent electronically via Email to the contact information provided by the Customer.

  • Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date.

 

 

4. Late Payments

4.1 Interest on Late Payments

  • Late Fee: If installment payments are not paid on time, late fees, interest charges, or penalties — including rates up to 1.5% per month where permitted by law — may apply according to the installment payment provider’s terms and applicable law.

4.2 Suspension of Services

  • Service Suspension: We reserve the right to suspend or terminate services if payment is not received within 10 days after the due date.

  • Reinstatement: Services will be reinstated upon full payment of outstanding amounts, including any late fees.

 

 

5. Disputed Charges

  • Notification Period: If you dispute any charges on your invoice, you must notify us in writing within 15 days of the invoice date.

  • Contact Information: Disputes should be sent to support@premiumsaunasupply.com and include the invoice number and details of the dispute.

  • Resolution: We will investigate and resolve billing disputes promptly.

 

 

6. Refunds and Credits

  • Policy Reference: Refunds or credits are provided in accordance with our Return and Refund Policy.

  • Processing Time: Any approved refunds will be processed to the original payment method within 14 business days.

 

 

7. Taxes

  • Customer Responsibility:Customers are responsible for any applicable sales taxes, including GST, HST, PST, QST, and applicable state taxes required by their shipping location in the United States or Canada.

  • Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

 

 

8. Billing Errors

  • Corrections: If we discover a billing error, we will correct it promptly.

  • Overcharges: If you have been overcharged, we will refund or credit the overcharged amount.

  • Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.

 

 

9. Monthly Installment Payment Options

9.1 Monthly Installment Payments

  • Eligible customers may choose monthly installment payment options through Shop Pay Installments, subject to approval and provider terms.

  • Installment payment plans may extend up to 12 months depending on eligibility and financing terms.

  • Notification: Customers may receive payment reminders or financing updates from the payment provider regarding their installment payment schedule.

9.2 Payment Provider Terms

  • Installment payment services are managed by third-party payment providers.

  • Monthly installment payments are not subscriptions and cannot be canceled once financing approval and order processing have been completed.

  • Monthly installment payment agreements are managed by the payment provider and are generally not eligible for cancellation or refund once financing approval and order processing have been completed.

 

 

10. Payment Security

  • Data Protection: All payment information is handled securely in compliance with industry standards.

  • Payment Processor: Payment Processor: We use Shop Pay, Shopify Payments, PayPal, and Stripe to process payments and do not store your credit card information on our servers.

  • SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

 

 

11. Changes to Billing Terms

  • Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.

  • Notification of Changes: Changes will become effective upon posting the updated Terms on our website at https://premiumsaunasupply.com.

  • Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.

 

 

12. Limitation of Liability

  • No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.

  • Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the 6 months preceding the event giving rise to the liability.

 

 

13. Governing Law

  • Jurisdiction: These Terms are governed by the laws of Wyoming, United States, without regard to its conflict of law principles.

  • Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Wyoming, United States.

 

 

14. Contact Information

For any questions or concerns regarding billing, please contact us:

 

 

15. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Premium Sauna Supply LLC regarding billing matters and supersede all prior agreements.

 

 

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.